Client Engagement Model

Micro Consultations’ team of senior consultants & engineers will work with your organization to evaluate and assess your existing IT infrastructure.  We’ll apply our 4 step process below to make sure you are getting the highest level of value out of your investment.

We’d like to meet with you and learn how technology is important to your business.  We’ll assess your current infrastructure and make recommendations on how technology can enhance your business. 

Micro Consultations utilizes a proven 4 step client engagement model:

  1. Assessment - We’ll assess your current environment and explain to you what is working and what can be improved.
  2. Strategy -  We’ll present you with a written strategy documenting our recommendations to improve your infrastructure.
  3. Implementation -  When we’ve mutually agreed upon the steps, budget and timing, we’ll implement the changes.
  4. Monitor & Support - The key to getting the most out of your IT investment is continuous attention to detail and making changes when necessary. The more proactive we are, the fewer problems you’ll experience.

 We apply this model to help our clients in the following areas:

  • Proactive Managed Services
  • Onsite Support
  • Remote Helpdesk
  • Strategic IT Planning
  • Security / Disaster Recovery
  • Messaging / Collaboration
  • Backup Solutions
  • Project Services
  • Application Development

Our staff of highly qualified professionals average ten years of professional IT experience.  Eighty percent of our staff has been with us for six or more years.  Staff continuity is rare in our industry, but invaluable to clients.

Make the most of your investment in technology. Call us today.