We are dedicated to providing the exact support our clients require to run their businesses. Every client is assigned a senior engineer to oversee all technical aspects of their environment and be the primary for onsite work. Our clients don’t need to worry about having all their eggs in one basket either. Our primary is always backed by other engineers and the talented helpdesk. The center piece for all our resources is our extensive back office system. This system manages everything about our client relationships including employees, key contacts, network configuration, ticketing, service history, licensing, vendors, etc. Our system is continuously updated by each staff member and instantly available to all staff that engages our clients.
Our Onsite Services Include:
- Scheduled Onsite Weekly Service
- Emergency Onsite Support 24/7
- Project Based Onsite Support
- Full-time Contract Based Onsite Services
- Strategic Consultations